// The fine print //

Policies

Last updated 24 August 2026

Shipping

We ship anywhere in Pakistan. Confirmed orders are dispatched the same or next working day and are sent tracked. Every car goes out in protective packaging so cards and blisters arrive intact.

Charges

MethodShippingSurcharge
Bank transfer (paid in advance)Free
Cash on deliveryRs 300 flat5% of order subtotal

The cash-on-delivery surcharge covers the courier's collection fee and the higher rate of refused deliveries. Paying by transfer avoids both charges.

Delivery times

Karachi, Lahore and Islamabad typically arrive in 2–3 working days. Other cities take 3–5. Remote areas can take longer and we will tell you on WhatsApp if that applies to you.

Damaged in transit? Send us photos of the parcel and the car within 48 hours of delivery and we will replace it or refund you in full.

Returns & Refunds

Diecast is a collector market and packaging condition carries real value, so we describe every car honestly and photograph the exact unit you receive.

What you can return

  • Anything that arrives damaged, provided you tell us within 48 hours with photos.
  • Anything materially different from its listing — wrong casting, wrong colourway, or a condition worse than stated.
  • Anything that arrives sealed and stays sealed, within 7 days, if you simply changed your mind. Return postage is yours in that case.

What we cannot take back

  • Cars removed from the card or blister, unless the fault is ours.
  • Items sold as Damaged card or Good card, where the flaw was disclosed in the listing and reflected in the price.
  • Auction lots — bids are binding. See the auction rules below.

How refunds are paid

Approved refunds go back by bank transfer within 3 working days of the return reaching us. Cash-on-delivery orders are refunded to a bank account you nominate; the Rs 300 shipping and the 5% surcharge are refunded only where the fault was ours.

Auction Rules

Lots on the auction block run to a published closing time. The highest bid at close wins.

Bidding

  • A bid is a binding commitment to buy at that price. Do not bid unless you intend to pay.
  • Your first bid must at least meet the opening price. Every bid after that must beat the current high bid by at least the stated increment.
  • Bids cannot be retracted. If you bid by mistake, message us immediately and we will decide case by case — repeated retractions will get you blocked from bidding.
  • We may cancel any bid, or the whole lot, if we see manipulation — shill bidding, multiple identities, or bids from numbers we cannot reach.

The closing clock

Anti-snipe extension. A bid placed in the final two minutes pushes the closing time out by two minutes. This repeats for as long as bids keep arriving, so a lot ends only once two quiet minutes have passed. Nobody wins by waiting for the last second.

The closing time shown on the site is the server's, not your device's. A bid that reaches us after the lot has closed is rejected even if your screen still showed time remaining.

After you win

  • We message the winning number on WhatsApp within 24 hours of close.
  • Payment is due within 48 hours of that message, by bank transfer or cash on delivery.
  • Shipping is charged on the same terms as a normal order.
  • If a winner does not respond within 48 hours we may offer the lot to the next highest bidder or relist it.

Reserve and withdrawal

Some lots carry a reserve. Where one applies it is stated in the listing, and if bidding closes below it the lot goes unsold. We may withdraw a lot before close if it is damaged, lost, or listed in error; any bids on a withdrawn lot are void.

Your details

Bidding needs a name and a WhatsApp number so we can reach the winner. Other bidders only ever see a shortened form of your name — "Ali R." rather than your full name — and never see your number.

Privacy

We collect the minimum we need to get an order or a lot to you.

What we hold

  • Orders: your name, WhatsApp number and delivery address.
  • Bids: your name, WhatsApp number, bid amount and time.
  • Restock and auction alerts: the number or email you gave us, and what you asked to be told about.
  • Site analytics: pages viewed, referring site, browser type, and a one-way hash of your IP address. We do not store raw IP addresses.

What we do with it

We use it to fulfil orders, contact auction winners, and send the alerts you asked for. We do not sell your details and we do not pass them to anyone except the courier carrying your parcel.

Third parties

This site loads fonts from Google Fonts and icons from a public CDN, and runs a Meta (Facebook) advertising pixel. Those services see your IP address and browser when the page loads. Your browser's ad and tracking settings apply to them as they would on any site.

Your choices

Message us on WhatsApp to see what we hold about you, correct it, or have it deleted. Alert lists can be left at any time by replying to any message we send.

Terms of Service

Who we are

Wheel Wonder is a diecast retailer operating in Pakistan. Contact us on WhatsApp at +92 309 2049270.

Pricing and stock

Prices are in Pakistani Rupees and include no hidden charges beyond the shipping and cash-on-delivery terms set out above. Stock counts are live but a listing can still sell out between your adding it to a cart and checking out; where that happens we cancel the line and refund it in full.

Orders

An order is an offer to buy. It is accepted when we confirm it on WhatsApp, and we may decline any order — for pricing errors, suspected resale fraud, or an address we cannot ship to.

Authenticity

Every car we sell is a genuine factory product from the named manufacturer. We are not affiliated with, endorsed by, or an authorised distributor for Mattel, Hot Wheels, Matchbox, Mini GT, Tomica or any other brand named on this site. Brand names and castings are the property of their respective owners and are used here only to describe what is for sale.

Site content

Photographs and copy on this site belong to Wheel Wonder. Please don't reuse them for another shop's listings.

Liability

Our liability for any order is limited to what you paid for it. Nothing here limits rights you have under Pakistani consumer law.

Changes

We update these terms from time to time. The date at the top of this page tells you when they last changed; the version in force is the one published when you placed your order or bid.